Chowdhury, Sultana Razia   <br/><br/>
Impact of service quality on customer satisfaction and retention :  a study on selected private commercial banks / 
Sultana Razia Chowdhury 
 - Chittagong :  Author,  c2019 
 - 211 L. :  22 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial bank Dissertation, academic 
<br/><br/><label>Dewey Class. No.: </label>T332.12 C545i