TY  - BOOK
AU  - Chowdhury, Sultana Razia  
TI  - Impact of service quality on customer satisfaction and retention: a study on selected private commercial banks 
U1  - T332.12 C545i 22
PY  - 2019///
CY  - Chittagong
PB  - Author
KW  - Commercial bank Dissertation, academic
ER  -