TY  - BOOK
AU  - Bryson, John R. .....(etal)
TI  - Service Management: Theory and Practice
SN  - 978-3-030-52059-5
U1  - 658.3 S491 22
PY  - 2020///
CY  - UK
PB  - Palgrave
KW  - Service Management: Management
N1  - Includes bibliographical references (277-278 P.) & index (279-287 P.)
UR  - https://link.springer.com/book/10.1007/978-3-030-52060-1
ER  -