TY - BOOK AU - Murphy,Herta A., Peck, charles E. AU - x TI - Effective bysiness communications: x SN - 0070440913 U1 - 651.74/M978e PY - 1998/// CY - New York London PB - McGraw-Hill KW - commercial correspondence KW - communication in Managemement N1 - Includes ER -