TY - BOOK AU - Hanna,Mark D., Newman, W. Rocky AU - x TI - Integrated operations management: Adding value for customers SN - 8120321731 U1 - 658.4034/H243i PY - 2002/// CY - New Delhi PB - Prentice-Hall of India KW - Operaqtions research KW - Management N1 - Includes ER -