TY  - BOOK
AU  - Apte,Govind, x
AU  - x
TI  - Services Marketing: x
SN  - 0195667581
U1  - 658.8/A655s 
PY  - 2004///
CY  - New Delhi
PB  - Oxford University
KW  - Marketing
KW  - Management
N1  - x
ER  -