TY  - BOOK
AU  - Kapoor,Rawneek
AU  - 
TI  - Services marketing : 
SN  - 978 0 07 070069 7
U1  - 658.8/K17s 
PY  - 0000///Tata McGraw-Hill Education
PY  - 2011///
CY  - New Delhi 
KW  - Services Marketing
KW  - Marketing
N1  - Includes index and bibliography
ER  -