000 | 00516nam a2200217 454500 | ||
---|---|---|---|
001 | 049488 | ||
003 | BD-ChCU | ||
008 | Eng | ||
020 | _a0321055918 | ||
040 |
_aDLC _cDLC _dBD-ChCU |
||
082 | 0 | 0 | _a658.8/R971s |
100 | 1 |
_aRust, Ronald T _bZahorik, Anthony J & Keiningham, Timothy |
|
245 | 1 | 0 |
_aSurvice Marketing _bx |
250 | _ax | ||
260 |
_aNew York _bAddision -Wesley _c1996 |
||
300 | _axx,508 | ||
504 | _aIncludes | ||
650 | 0 |
_aMarketing _bMarketing |
|
700 | 1 | _ax | |
942 |
_2ddc _cBK |
||
999 |
_c49488 _d49488 |