000 00516nam a2200217 454500
001 049488
003 BD-ChCU
008 Eng
020 _a0321055918
040 _aDLC
_cDLC
_dBD-ChCU
082 0 0 _a658.8/R971s
100 1 _aRust, Ronald T
_bZahorik, Anthony J & Keiningham, Timothy
245 1 0 _aSurvice Marketing
_bx
250 _ax
260 _aNew York
_bAddision -Wesley
_c1996
300 _axx,508
504 _aIncludes
650 0 _aMarketing
_bMarketing
700 1 _ax
942 _2ddc
_cBK
999 _c49488
_d49488