000 00523nam a2200217 454500
001 063935
003 BD-ChCU
008 Eng
020 _a8129704536
040 _aDLC
_cDLC
_dBD-ChCU
082 0 0 _a658.8/L894s
100 1 _aLovelock, Christopher
_bWirtz, Jochen
245 1 0 _aServices marketing
_bPeople, teehnology, strategy
250 _a5
260 _aDelhi
_bPearson education
_c2004
300 _axv, 652
504 _aIncludes
650 0 _aMarketing
_bMarketing
700 1 _ax
942 _2ddc
_cBK
999 _c63935
_d63935