E-banking management : issues, solutions, and strategies /
Shah, Mahmood, 1971-
E-banking management : issues, solutions, and strategies / Mahmood Shah, Steve Clarke. - Hershey, PA : Information Science Reference, c2009. - ix, 299 p. : ill. ; 27 cm.
"Premier reference source"--Cover.
Includes bibliographical references and index.
E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.
9781605662527 (hardcover) 1605662526 (hardcover) 9781605662534 (ebook) 1605662534 (ebook)
2009000081
Internet banking.
Banks and banking--Automation.
Bank management.
HG1708.7 / .S53 2009
332.10285 S524 e
E-banking management : issues, solutions, and strategies / Mahmood Shah, Steve Clarke. - Hershey, PA : Information Science Reference, c2009. - ix, 299 p. : ill. ; 27 cm.
"Premier reference source"--Cover.
Includes bibliographical references and index.
E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.
9781605662527 (hardcover) 1605662526 (hardcover) 9781605662534 (ebook) 1605662534 (ebook)
2009000081
Internet banking.
Banks and banking--Automation.
Bank management.
HG1708.7 / .S53 2009
332.10285 S524 e