Training in interpersonal skills : tips for managing people at work /
Robbins, Stephen P., 1943-
Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker. - 6th ed. - Upper Saddle River, N.J. : Pearson, 2012. - xxiv, 386 p. ; 24 cm.
Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
9780132551748 0132551748
2010050141
Supervision of employees.
Interpersonal communication.
HF5549.12 / .R63 2012
658.3124 R636 t
Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker. - 6th ed. - Upper Saddle River, N.J. : Pearson, 2012. - xxiv, 386 p. ; 24 cm.
Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
9780132551748 0132551748
2010050141
Supervision of employees.
Interpersonal communication.
HF5549.12 / .R63 2012
658.3124 R636 t